User’s Guide WS_FTP Pro Problem: Timestamp Problems on Uploads If the FTP site is a Windows NT host, it will always stamp incoming
files with Greenwich mean time (GMT). To correct this, enter the
time difference in the site properties as described in “Adjusting for a
Different Time Zone” on page 66. When you upload a file to any other type of FTP site, the file date and
time is automatically updated by the FTP site to the date and time of
the transfer. For this reason, the timestamps of the uploaded files on
the FTP site are never in sync with the timestamps on your PC and
usually appear to be more recent. Here is a workaround: If you need to synchronize the timestamps on
your PC with those on the FTP site, you can download the files after
you upload them (provided that you have turned on Preserve file time
on transfer from remote). Problem: Unable to Open/View Files and Folders If you can connect to an FTP site, but cannot open a folder on the FTP
site or transfer a file, check your folder and file access privileges on
the FTP site. These permissions are set by the site administrator and
cannot be changed by WS_FTP Pro. If you can connect to an FTP site, but the folder and file display is
blank or unreadable, see “Problem: File List Missing, Blank, or
Unreadable” on page 143. Problem: Corrupted Files or Strange Characters You may have transferred a binary file in ASCII transfer mode; this
can result in strange characters appearing in the file (such as ^M) or in
damage to the file. Make sure you transfer text files (such as .txt, .html, .htm, .cgi) in
ASCII mode and most other files (such as .bmp, .gif, .exe, .zip) in
binary mode. If you still have problems, verify that you have “hardware flow
control” enabled on your modem. If you are not using the Microsoft
TCP/IP stack (part of the Windows 95, 98, 2000 or NT operating
system), contact your stack vendor.
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