CuteFTP v4 User’s GuideDetermine the IP address of your firewall host and the port number of the FTP proxy server. The default port is 21, but they could have assigned a different port under special circumstances. The most common novice mistake when editing these settings is to place the number 80 in the Port field just because Netscape or Explorer has that port specified for accessing the net. Remember, FTP protocol is not the same as HTTP protocol.In some instances, you will also need a user name and password to bypass your firewall. Type these in their respective fields, then click the USER user@site radio button and the Enable firewall access box at the bottom of this tab.Try again to connect to one of the pre-defined sites. Still having trouble? Go back to the firewall tab, and click on one of the other radio buttons (USER with logon, SITE site, OPEN site) Try to connect using each one. What about the PASV mode check box? Normally, when a data transfer is initiated, the server side of the link requests connection from the client side (CuteFTP). This may pose problems for some security-enforced networks. Passive mode specifies that CuteFTP will initiate all connections and the server will only wait for requests, therefore avoiding the conflict with security system. It’s not recommended that you turn this feature on unless you are experiencing problems with default settings. Default is OFF. Also use this setting along with the Enable firewall access box (and nothing else) if you are having trouble displaying a directory list on a particular site.Q) HOW DO I CONFIGURE CUTEFTP TO GET THROUGH WINGATE PROXY SERVER?Go to the Firewall section of the Edit/Settings window. In the Host field enter the name of the machine running WinGate. In thePort field, enter the port number that an FTP proxy in WinGate is configured to accept connections on. In the Type area enable the USER user@site option. Enable the Enable firewall access option. The rest of the CuteFTP settings do not relate to WinGate. When connecting to a site, make sure the Use firewall option is enabled in the site details.Q) HOW DO I GET WSARCHIE TO WORK WITH CUTEFTP?A) In FTP Setup (in WSArchie) put the following text in: c:\CuteFTP\CuteFTP.exe host=%h anonym remote=%d get=%f Substitute “c:\CuteFTP\CuteFTP.exe” with the actual location of CuteFTP executable file.Q) THE HTTP:// ADDRESS I ENTERED DOESN’T WORK.A) CuteFTP does not currently support HTTP. CuteFTP only supports FTP (ftp://) addresses.Q) CUTEFTP IS ASKING WHICH INDEX FILE WOULD YOU LIKE TO LOAD OR YOUR INDEX FILE IS XXXXXXX LONG, LOAD IT ANYWAY?CuteFTP defaults to use the Auto-Load Index Files feature which searches for index files and automatically loads them in memory.This feature may be disabled in the Edit/Settings window’s Index Files section. Deselect Auto-Load Index Files. Another setting, Max Safe Index Size, specifies the largest index file to load without any prompts. If you do not wish to be prompted, you may change the setting on this field to limit the number of prompts you see or disable them completely.Q) HOW DO I CONFIGURE CUTEFTP TO CONNECT TO AOL?A) If you are having problems connecting to your AOL FTP Account, try the following: Make sure that you are fully connected to AOL before you launch CuteFTP. Enter members.aol.com in the Host Address field. Type your screen name under User ID and enter your password. If you know that the information is correct and you are receiving “Can’t resolve Host Name”, then you may need to do the following in order to fix this problem: Upgrade your AOL version to 4.0 or download the 16-bit version of CuteFTP for Windows 3.x. Go to www.globalscape.com, click on download, and then select CuteFTP for Windows 3.x (even though you are using Win9X) to overwrite the 32-bit version. The reason CuteFTP 32-bit version is not connecting to any sites is because AOL 3.0 uses a 16-bit winsock (standard on Win 3.x). If you use AOL as your dial-up ISP (Internet Service Provider), you will need to use the 16-bit version of CuteFTP. (NOTE: Newer versions of AOL do supply a 32-bit winsock.)Q) I AM USING WINNT AND GET A MESSAGE THAT SAYS: CUTEFTP COULD NOT SAVE DIRECTORY INTO CACHE.A) This message means that CuteFTP could not locate the windows\temp directory. Windows NT does not use the same caching setup as Windows 95 or 3.1. It may be necessary to specify a Windows temporary directory (c:\windows\temp).Q) WHEN I UPLOAD MY MODIFIED PAGE, FOR INSTANCE TEST.HTML, TO THE SERVER, THE SERVER SEEMS TO RECEIVE THE FILE, OVERWRITING THEEXISTING TEST.HTML ON THE SERVER. HOWEVER, AFTER GOING TO MY BROWSER AND RELOADING THE DOCUMENT, I STILL SEE THE OLD TEST.HTML, INSTEAD OF THE NEW ONE THAT I JUST TRANSFERRED.25
